1. All totes must be empty per RCRA (Resource Conservation and
Recovery Act) specifications which is less than 0.9 of 1 gallon per 275
gallon IBC Tote or 1.1 gallon for a 330 gallon IBC tote; less than 1” of
material remaining in the bottom of the tote. Tote must be tilted
forward and emptied so that nothing comes out. Containers must
also be empty in accordance with all local and state regulations.
2. No damage to inner tank, cages, and pallets (not bent, broken
or pierced).
3. All totes must have the valves, fill port screw caps, and dust caps in
place, be operational and closed.
4. No severe residue or oxidation on inside or outside of container and
metal cage must be reusable.
5. Placards, Safety Data Sheets (SDS), this Tote Return Form and Bill of
Lading (BOL) must be included with the shipment.6. Placards must be provided to the carrier if you have any DOT
hazardous materials (DOT REG. 49, CFR 172.506). Totes MUST be
labeled as such and be 100% empty or tote will be refused or
returned at customer’s expense.
7. Any and all non-compliant totes will be returned at
customer’s expense.
8. Alterations to the shipment (quantity, condition, BOL, SDS’s, etc.)
after the shipment has been arranged must be communicated to
The Cary Company before the pickup occurs. Failure to alert The
Cary Company in advance will result in the shipper being
responsible for the freight or refusal of pickup.
9. Pickups and deliveries allow for approximately 1 hour of waiting
time for the trailer to be loaded or unloaded. After that, the shipper
will be charged for driver detention.

To return an IBC tote fill out the form or contact us, you must ensure it meets certain guidelines and regulations: 

 
  • EmptyThe tote must be completely empty, with no residual product, granules, or solidified residue. 
     
  • CleanThe tote must be drip-dry and free of any solid material. 
     
  • IntactThe tote must be free of damage to the inner bottle, steel cage, or other parts. The cage should not have excessive rust or bowing, and there should be no broken welds or missing bolts. 
     
  • LabeledThe tote must have the appropriate hazardous DOT markings and product labels in place. 
     
  • ValvesThe valves and/or other closures must be in place and operable. 
     
  • Container numberThe number on the return ticket must match the number on the tote. 
     
  • SDSFor first-time pickups, you may need to provide an SDS of the last product contained in the tote.